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Twilio Completes Acquisition of Zipwhip, a Main Supplier of Toll-Free Messaging in the USA

Acquisition strengthens Twilio’s messaging enterprise by providing one other reasonably priced, trusted channel possibility

Direct provider connectivity ensures toll-free stays a trusted, high-engagement channel for companies seeking to join with prospects through messaging 

Mixed firms to discover enlargement alternatives for toll-free messaging channel

SAN FRANCISCO — (BUSINESS WIRE) — Twilio (NYSE: TWLO), the main cloud communications platform, right now introduced the profitable completion of its beforehand introduced acquisition of Zipwhip, a trusted associate to carriers and a number one supplier of toll-free messaging in the USA. This transaction is valued at roughly $850 million in an roughly equal mix of money and inventory.

“At present’s digital economic system has each enterprise evaluating the most effective methods to work together with their prospects. Throughout each trade, Twilio sees messaging as an more and more widespread, trusted, and efficient option to interact,” stated Simon Khalaf, SVP and common supervisor of the Twilio Communications Platform. “We’re very excited to make Zipwhip part of the Twilio staff and to leverage our mixed messaging experience throughout all channels to supply companies of all sizes essentially the most strong suite of messaging choices.”

Zipwhip will function as a part of Twilio’s Communications Platform Unit with John Lauer, present CEO of Zipwhip, reporting to Simon Khalaf, as the 2 firms finalize their integration roadmap.

“Clients have made it clear that messaging is a most popular channel for speaking with manufacturers,” stated John Lauer, CEO and co-founder of Zipwhip. “It’s extra important than ever that companies can attain their finish prospects on the correct channel, on the proper time, with the correct message, and the mixture of Twilio and Zipwhip creates an unlimited alternative to develop the choices we are able to present to companies and elevate their total expertise.”

Twilio’s imaginative and prescient is to construct the world’s main buyer engagement platform. Collectively, this acquisition will present builders and companies:

  • One other reasonably priced, trusted, high-quality engagement possibility through messaging-enabled toll-free numbers 
  • A messaging channel that’s simple to undertake and versatile sufficient to fulfill various enterprise necessities; toll-free is essentially the most versatile quantity sort and has low-friction onboarding
  • Improved alternative to develop the toll-free channel throughout each voice and textual content
  • Direct connections to carriers which reduces provider complexity, together with onboarding, gateway, registry and spam detection, and remediation for all the main U.S. carriers, making certain routes have prime quality visitors

Morgan Stanley & Co. LLC served as unique monetary advisor and Cooley LLP served as authorized counsel to Zipwhip. Fenwick & West LLP served as authorized counsel to Twilio. 

Protected Harbor for Ahead-Trying Statements

This press launch incorporates forward-looking statements.  Such forward-looking statements typically include phrases corresponding to “assume,” “will,” “anticipate,” “consider,” “predict,” “challenge,” “potential,” “ponder,” “plan,” “forecast,” “estimate,” “anticipate,” “intend,” “is focusing on,” “could,” “ought to,” “would,” “might,” “purpose,” “search,” “hope,” “purpose,” “proceed” and different comparable phrases or expressions or the unfavourable thereof or different variations thereon.  All statements apart from statements of historic truth, together with statements concerning the anticipated advantages of the transaction, Twilio’s potential to construct the world’s main buyer engagement platform, and anticipated synergies ensuing from the transaction, are forward-looking statements. These statements are topic to dangers, uncertainties, and assumptions, a lot of that are past Twilio’s and Zipwhip’s management. Ought to any of those dangers or uncertainties materialize, or ought to Twilio’s assumptions show to be incorrect, precise outcomes might differ materially from these statements. Necessary elements that would trigger precise outcomes to vary materially embrace the failure to realize anticipated synergies and efficiencies of operations between Twilio and Zipwhip; the flexibility of Twilio and Zipwhip to efficiently combine their respective market alternatives, know-how, merchandise, personnel and operations; the potential impression on the enterprise of Zipwhip because of the acquisition; the potential impression on Zipwhip’s relationships with carriers, prospects or distributors because of the acquisition; the flexibility of Twilio and Zipwhip to retain and encourage key workers of Zipwhip; and common financial circumstances. Further elements that would trigger precise outcomes to vary materially from these forward-looking statements are detailed now and again within the stories Twilio recordsdata with the Securities and Trade Fee (SEC), together with in Twilio’s Annual Report on Type 10-Ok for the yr ended December 31, 2020, and its Quarterly Experiences on Type 10-Q. Copies of stories filed with the SEC are posted on Twilio’s web site and can be found from Twilio with out cost. Besides as required by regulation, Twilio assumes no obligation to replace these forward-looking statements publicly or to replace the explanations precise outcomes might differ materially from these anticipated within the forward-looking statements, even when new info turns into obtainable sooner or later. Please seek advice from the Type 8-Ok to be filed by Twilio on July 14, 2021 for added info concerning the transaction.

About Zipwhip

Zipwhip is a number one business-texting platform in North America, serving to greater than 30,000 organizations interact their prospects and drive development by texting. Zipwhip has text-enabled greater than 5 million landline and toll-free cellphone numbers so that companies can attain their prospects instantly, on the channel they like. Organizations can text-enable their enterprise traces in minutes and seamlessly match texting into their current workflows utilizing Zipwhip’s out-of-the-box software program or customizable APIs. And with essentially the most direct provider connections of any texting supplier, Zipwhip gives the quickest and most dependable message supply within the trade so you already know your prospects get the message each time. Be taught extra about Zipwhip at:



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