You don’t need to be within the retail to know what an enormous deal Black Friday is. The promotions for gross sales the day after the U.S. Thanksgiving vacation are all over the place, from billboards to on-line. The Steadiness, a private finance content material web site factors out that Black Friday is likely one of the greatest and most worthwhile retail days of the yr.
And the phenomenon extends far past the U.S.: Bustle.com stories that just about 20 completely different nations have Black Friday gross sales of their very own. However what if a retail firm confronted the prospect of its core digital techniques being down throughout this pivotal 4 days?
Constructing on a stable basis
And that brings us to Carrefour – a French group and a number one international retailer. Carrefour has been a pioneer within the massive meals retail enterprise for 60 years. The corporate reaches greater than 100 million households a yr and will get over 1,000,000 single visits to all of its on-line procuring web sites daily.
That’s spectacular, proper? However the leaders of Carrefour’s Brazil unit had been involved that their previous Enterprise Useful resource Planning (ERP) system wouldn’t have the ability to sustain with the calls for of a post-pandemic world. It was time to take their expertise to the subsequent stage – a brand new ERP within the cloud, that might have the ability to transfer extra shortly and on the identical time. Plus, save an excessive amount of cash.
For whom the clock ticks
As they confronted this actuality, the individuals at Carrefour had been listening to the loud sound of a clock ticking. Black Friday was just some months away. “If there was any delay within the supply of the undertaking, the present knowledge middle must be shut down. In different phrases, the corporate would enhance its prices for demand in November, when Black Friday takes place,” stated Paulo Henrique Farroco, the CIO of Carrefour Brasil. At that time, that they had a little bit over three months to get it executed.
The facility of partnership
Carrefour selected SAP S/4HANA as the one system that might cowl their total course of from origination, danger administration, and logistics by back-office processes like finance, accounting, and tax to operational processes. And so they picked companion Mignow for the undertaking as a result of it was probably the most revolutionary choice, the place all of the steps of their knowledge migration may occur mechanically, by software program. Utilizing synthetic intelligence instruments, it understands the database, diagnoses the undertaking, automates the conversion steps, and performs automated updates.
Hitting the mark
With all of the items of the plan in place, Carrefour accomplished the migration to a brand new knowledge middle and connectivity providers construction in simply three months. The extremely advanced undertaking included migrating from the previous on-premise system to a Cloud Software program-as-a-Service setting – updating the combination structure utilizing new middleware, and putting in the very newest model of the brand new ERP. It was a significant step into the longer term, and simply as essential, all the pieces was prepared properly earlier than Black Friday.
Including all of it up
Carrefour is already seeing the advantages from the undertaking. It’s decreasing working prices by 40%. The migration opens up the likelihood for shops to foretell whether or not the amount of merchandise ordered will enhance or lower, being prepared for no matter their prospects want. With extra strong and quicker evaluation of gross sales orders, they’re predicting a rise in profitability.
Carrefour is even decreasing vitality consumption by 45% by shifting from on-premise knowledge facilities to the cloud. The undertaking minimized service disruption for consumers and workers with seamless migration throughout on-premises apps. And Carrefour’s Paulo Farroco provides, “As we proceed to implement greatest practices and adapt our operations to the cloud, we’ll have the ability to cut back our prices even additional into the longer term.”
This undertaking earned Carrefour a winner’s place on the 2022 SAP Innovation Awards, honoring organizations which have used SAP merchandise, providers, options, and choices to learn each enterprise and society. You’ll be able to learn the small print behind Carrefour’s accomplishment of their Innovation Awards Pitch Deck.